World's #1 Customer experience automation. Delivered.

Mission critical software that powers intelligent customer engagement over voice and digital messaging channels.

 

Automate customer interactions across web, voice and messaging channels, business functions and processes…


 

… Configurable solutions to improve and automate customer interactions

Problem Tag: Icon not found Cloud Powered

We're built in the cloud. Our technology is always available, continuously upgraded, and auto-scales to meet your needs.Our direct partnership with multiple intelligent apps and robust infrastructure ensure best-in-class delivery rates.

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Start running straight from deploy. Enable your RezMatic-powered app to do everything from the web and mobile, Natural Language Understanding, and more. Our marketing experts and technology consultants are always at hand to help startups and SMEs run the best SMS campaigns. We pride ourselves on delivering superior support to all our customers, irrespective of the company size!

Problem Tag: Icon not found Build intelligent communications

Every click, text and call on RezMatic helps fine tune the Super Network, our web of carrier connections all over the globe. This data is yours to use that helps you optimize the quality and cost of your communications.

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Always on, powering mission critical interactions for some of the world's leading companies

Every business is looking to harness new digital engagement capabilities for it’s customers as well as trying to gain a competitive advantage. Progress can be held back by confusion over what digital capability to use and when, an ever-expanding list of new channels or customer scenarios and how to maximise these capabilities alongside your existing business systems.

Proactive customer communications

Proactively reach out to customers to deliver a great customer experience through timely and contextual communications. Our rich integration layer triggers these automatically from your systems to give you more control over your inbound requests.

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Automated customer self-service

Enable AI-powered customer self-service on multiple digital channels using NLP and rules-based decisioning. Priority queries are identified and seamlessly passed to agents on the same channel.

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Discover the RezMatic Magic

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Trusted by 100+ Businesses Globally

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RezMatic
5
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RezMatic service is excellent

Cordial and warm staff, prompt response to problem and proactive in sharing information.
RezMatic
5
Review date:

Simple, yet powerful !

RezMatic presents simple interface, well-thought-out functions and holds powerful technology behind. Above all, it is delivered and supported by an excellent team.
RezMatic
5
Review date:

Excellent experience with RezMatic Service

Our experience with RezMatic's technology service has been very positive - all the way from evaluating the service (received very nice technical sales support to address our key requirements) to adoption (very simple & quick processes + very responsive team that helped us get started quickly) & usage- the service itself has been very reliable so far!!